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Inbenta, an innovator in AI-powered customer experience, has won the 2025 TSIA STAR Award for Digital Customer Success Innovator of the Year.
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SAN FRANCISCO, Sept. 25, 2025 (GLOBE NEWSWIRE) -- Crescendo, the first AI-native contact center, today announced that it is on track to exceed $100 million in annual recurring revenue (ARR) by end...
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Microsoft Teams-Native CX Innovation Accelerates Growth in US & Canada Atlanta, USA, September 16th 2025 - Less than a year after joining global CX leader AnywhereNow, Tendfor is already making...
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eGain appoints John Copeland as VP of Marketing, bringing expertise in analytics, digital transformation, and go-to-market strategy.
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Concentrix Acquires SAI Digital to Supercharge its Digital Commerce and Customer Experience Tech Solutions
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Directo lanza agente de voz con IA para la banca en México, mejorando el servicio al cliente con llamadas naturales y seguras.
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Directo launches AI voice agent for banks in Mexico, enabling natural, secure, and cost-efficient customer service over the phone.
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Strolid and Frontline Group partner to bring vCons AI to contact centers, boosting human-first service with real-time, actionable insights.
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Nearsure’s Tech Talent Combines with Nortal’s U.S. Scale and Global Reach, Powered by a Shared Customer-first Vision
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CBE Companies wins 2025 BBB Torch Award for Ethics, recognized for integrity, transparency, and values-driven leadership across its global operations.